Last updated: September 12, 2026
This policy explains how cancellations, returns, and refunds work for orders placed with Inzafindustries.
Since orders are confirmed over WhatsApp, you can cancel by messaging us as soon as possible after placing your order. Orders that have already been shipped or fulfilled may not be eligible for cancellation.
If an item arrives damaged, defective, or different from what you ordered, message us within 7 days of delivery with your order details and photos of the item. We will let you know whether a replacement, repair, or refund applies.
Approved refunds are issued using the same payment method you used to pay, unless we agree on another method with you directly. Refund timelines depend on your bank or payment provider.
Contact us using the details on this storefront to start a return or refund request.